Frequently asked questions

Where are you based/ Can you travel to me?


We are based in the North-West and generally film between Manchester and Liverpool but we can travel to you too.
This may incur a travel fee dependent on the distance to travel, please contact us to discuss.




How long does it take to film a scene?


This depends on the scene we're filming. A monologue will generally be around 2 hours whilst a duologue or trio will be approximately 4 hours. These times can change dependent on your scene, rehearsal time and if we want to get another take. We operate a 'no rush service' so when you film with us, we work with you until we have what you need for your showreel.




How many scenes can we film in one day?


We can film upto two scenes in one day.




Do you provide locations? Where can we film?


We regularly location scout for potential locations to film so we know of some great places for your showreel but if you're looking for something specific, just let us know!
Locations must be free to access but if you want to source and pay for a location for yourself we will happily film your scene there.
It's best to chat to us about this at your initial consultation so we can work together to get what's best for your showreel.




Can you provide actors to work with?


No, sorry. We find it's best to work with someone you know and are comfortable working with. It also means you can split the cost of your scene with your partner and both get a great new cinematic scene for your showreel.




Do you provide props/ costumes?


No, sorry. All props and costumes must be provided by you.




Can I provide my own script?


Yes!
Writing services are complimentary for all showreel packages but if you have a script you would really like to bring to life we can shoot this for you too.
Scripts should be provided to us no later than 7 days before your filming date and must be copyright free. Scripts should be around 1.5-2 pages and formatted to industry standard.
We do however reserve the right to refuse a script which we consider to be offensive, unprofessional or inappropriate.




Can you provide a make-up artist?


We can't provide a make-up artist but we can put you in touch with a great make-up artist that we work with on our films.




How long does editing take?/ When will I receive my scene?


Turn around time is 10 working days from your filming date.




How/ When will I receive my edited showreel?


Once we have received all your footage and we have discussed your reel via a scheduled meeting, you will receive your edited showreel within two working days.




How many edits can you do?


We will send you a screener of your edited scene within 10 working days of your filming date. If you would like any edits before we send the final HD or 4K (your choice) version to you, we will apply them in one re-edit. So it's best to tell us everything you need at this point and we will let you know if it is all possible.




How long will you keep my scene/ showreel on file?


We will keep your scene / showreel on file for a guaranteed 60 days. After 60 days we may still have it on record but cannot guarantee this- please contact us and we will let you know if we still have it.




Do I need to pay a deposit?


A 50% non-refundable deposit is required within 48 hours of booking to secure your date.




When/ How do I pay?


A 50% non-refundable deposit is required within 48 hours of booking to secure your date. The final balance will be due after your scene(s) are edited and ready to send to you. This must be paid before we can send anything to you. Payments should be made via bank transfer according to your invoice unless another method has been discussed and agreed upon.




I need to cancel/ rearrange my booking- help!


No worries! You can rearrange your filming date with us once. If you rearrange with 21 days notice or more, you can do this for free. If you rearrange with 20 or less day's notice, this will incur an additional £50 non-refundable deposit charge to secure your new booking.




I have a gift voucher/ discount from a partnered acting school/ coach- How do I use this?


To make your booking contact us via the online booking form or by emailing us at info@carletteagleproductions.com and let us know that you will be using a voucher. A 50% deposit of the showreel package is due within 48 hours to secure your booking. To claim your gift voucher/ discount you must bring your voucher to your filming date. Your final invoice will include your gift voucher/ discount.




I'm interested in becoming a partnered acting school/ coach- How do I do this?


That's great- we'd love to hear from you!
Contact us via the form on our contact or showreel pages or email us at info@carletteagleproductions.com